How to use vision insurance, HSA or FSA dollars on Coastal

use vision insurance to save money on eyewear

Vision insurance can significantly reduce the cost of your prescription glasses, sunglasses, or contact lenses – it may even cover your entire order. In most cases, you can also use your vision benefits to pay for a comprehensive eye exam. 

We don’t currently do direct billing, but once your eyewear has shipped out we’ll email your receipt, which you can use to file a claim with your provider. Read on to find all the details you need and learn how to claim your vision benefits on frames, lenses, and contacts at Coastal. 

 

Does Coastal take insurance? 

Yes, you can claim back the cost of your Coastal eyewear through your workplace benefits program, private insurance plan, or Flex Spending Account (FSA) and Health Spending Account (HSA) funds.. 

We don’t currently do direct billing, so you’ll need to process your claim with your provider after you’ve purchased your glasses or contact lenses. 

Details for your insurance provider 

  • Supplier name: Coastal 
  • Tax ID #: 98-0528642  
  • CPT/HCPCS Code: V2599 
  • Supplier phone number: 1 866 333 6888 
  • Supplier email address: customerservice@coastal.com 
  • Supplier address: 1499 Odell Street, Blaine WA US 98230 
  • Proof of purchase: After you receive your eyewear, your receipt will be emailed to you. It’ll also be available in your MyAccount.  

How to claim vision insurance benefits with Coastal 

Make sure to check the details of your coverage beforehand, so you know what’s covered by your provider and how much you might be required to pay yourself. 

1. Place your order 

Choose your glasses, sunglasses, or contact lenses, enter your prescription, and head through the checkout.  

For more tips, learn how to buy glasses or how to buy contacts online.  

2. Wait for your receipt  

Once your glasses or contacts have shipped, we’ll email you a receipt. You can also find this receipt in your MyAccount. You’ll need it to submit a claim to your provider.  

Please note – this will only be sent after your eyewear has shipped. The confirmation email you get right after you’ve ordered online isn’t acceptable proof of purchase for most providers.  

3. Submit your claim 

The process for this will vary, depending on your provider. Typically, when you submit a claim online, you’ll need to: 

  • Log into your insurance dashboard 
  • Fill in the submission form and attach a copy of your invoice. 
  • Submit your claim. The reimbursement process and timeline will vary, depending on your provider.  

How to find your itemized receipt or invoice 

receipt to claim vision insurance

After your order has shipped, your receipt will be emailed to you and available to access in your MyAccount  

You can print it at any time: 

  • Log in using the same email that you provided when you made your purchase online. 
  • Under My Orders, select Previous, then View Details. 

  • Click View Receipt. 

If you’re having trouble locating your receipt, contact us by phone, email, or live chat. 

What does vision insurance cover?  

Typically, your vision insurance benefits will cover at least part of the cost of: 

  • Prescription glasses (and sometimes blue light glasses) 
  • Prescription sunglasses 
  • Contact lenses 
  • A comprehensive eye exam 

Always check with your provider before making a purchase, so you know how to stretch your benefits as far as you can! 

Can I use my FSA or HSA benefits at Coastal? 

Many companies offer FSA (flexible spending account) and HSA (health savings account) plans. These are funds dedicated specifically to your wellness and can be used on a variety of health-related services and products.  

Basically, this means you can use your FSA or HSA dollars to buy prescription eyewear and pay for eye care-related expenses, including:  

  • Comprehensive eye exams 
  • Prescription glasses, including progressive, single vision, reading glasses, sunglasses, and lens coatings 
  • Contact lenses 

For full vision insurance inclusions, be sure to check with your employer or healthcare provider for details on what your plan covers. 

FSA: Use them or lose them 

Make sure to use your FSA funds before the end of the year because you can’t carry over unused contributions to the next year. Don’t wait until the last minute to make your purchase – it’s a matter of use it or lose it, before your benefits expire!  

HSA benefits roll over 

HSA benefits don’t expire at the end of the year, and so you can use your health savings account anytime since it allows funds to roll over to the next year. 

How to use FSA or HSA funds at Coastal 

If you have an FSA or HSA card, you can use it directly at the Coastal checkout. Please note that you can only use one card to complete your purchase. If the existing balance on your FSA or HSA card is lower than the total cost of your order, you won’t be able to use it to complete the transaction. 

If you don’t have a card for FSA or HSA, you can submit your receipt to file a claim with your provider. 

Your receipt will be emailed to you after you have received your eyewear. You can also get a copy of your receipt in your MyAccount. 

Make sure you have an up-to-date prescription before choosing a new pair of glasses or contact lenses, so you can enjoy clear vision and make the most of your vision insurance benefits.  

Shop prescription contact lenses 

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