Privacy Policy for Coastal Training Technologies Corp.

This is the web site of Coastal Training Technologies Corporation. Our physical / mailing address is:

500 Studio Drive,
Virginia Beach, VA 23452

We can be reached via e-mail at

This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

or you can reach us by telephone at

757-498-9014 or 1-800-725-3418

Coastal Training Technologies Corp. values you – our customer – and we are committed to delivering you a useful and satisfying experience, while protecting your privacy and data security.

Coastal.com is a site from which you can order and preview products, obtain information about our products and services, or pay for access to online materials. To facilitate that process, a certain amount of data must be collected from you.

We welcome you to our website and ask that you review the following privacy policy information presented below. By using the coastal.com website and the related Coastal Training Technologies Corp. websites, you express your agreement with the practices of collecting and maintaining user information described herein.

The information we collect

You will be prompted to create a user account (or register) at various points throughout the website, and related sites, in circumstances when you:

• Purchase products - either for shipment, download, or online access
• Register for seminars, webcasts, etc.
• Access online streaming preview programs
• Request catalogs or other print items
• Request technical support
• Etc.

You are free to not register, but you may not be able to partake of all aspects of coastal.com or related sites. Any request for purchase will require all requested information.

Part of the information we collect may include first and last name, contact information, and an email address. We also collect the e-mail addresses of those who communicate with us via e-mail, the e-mail addresses of those who make postings to our chat areas (when provided), and information volunteered by the consumer, such as survey information. Where necessary, we also collect information related to payment processing. We collect email addresses as the means by which we confirm orders and provide access to online courses. In these cases, email addresses are required.

In addition to the data you supply to us yourself, our sites also collect certain data automatically which helps us better understand our users. This is information that is typically compiled in reports about our website traffic and does not contain data that identifies you personally.

Examples of such data include the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information such as browser type and version, operating system, and platform; the Uniform Resource Locator (URL) clickstream to, through, and from our website, including date and time. Typically our reporting software collects session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

The information we collect is used to fulfill orders, help improve the content of our website, to notify consumers about updates to our website, to contact our consumers for marketing purposes.

The use of ‘cookies’

As part of the method we use to communicate with you, Coastal's websites set ‘cookies.’
Cookies are small text files that are stored on your hard drive. Cookies store information such as passwords, and settings on a particular website. Your browser and our computer don’t have any way of knowing who you are and that is why cookies are very helpful. Your browser looks at cookies and determines what your settings are on a particular website. We utilize cookies to help create a better experience for our users, and allow us to gather data on who is finding our site useful.

With respect to cookies: We use cookies to record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, customize web page content based on visitors' browser type or other information that the visitor sends and prevent content abuse.

If you do not like the use of cookies, it is up to you to adjust the setting on your computer to disallow cookies being set. You will still be able to access the courses and services of these sites, though you may lose some of the functionality we have designed into different parts of the site, or certain functionality in our online courseware. For a more detailed explanation of cookies, consult your browser's help files.

Security of the information you provide

Coastal Training Technologies will not sell, rent or give your personal information to any entity outside of Coastal. Coastal will use the information you provide to offer you updates, announce new products, etc., which we believe will be of interest to you. Any information you provide will be for the exclusive use of Coastal. When you are contacted by Coastal for marketing purposes you will be given the chance to ‘opt out.’

Coastal works to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. With respect to security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

When confirming your order onscreen or via email, we will reveal only the first or last 4 or 5 digits of your credit card number.
It is important for you to protect against unauthorized access to your password, your computer and therefore websites with whom you are registered. To protect yourself properly, be sure to sign off or log off when finishing a transaction on any website or if you have logged in to a website which has collected personal data.

Providing Notification

If you do not want to receive e-mail from us in the future, please let us know by sending us an e-mail at the above address, calling us at the above telephone number, writing to us at the above address or following the "unsubscribe" policies included in marketing email material and newsletters.

If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above, e-mailing us at the above address, or writing to us at the above address.

Persons who supply us with their telephone numbers online may receive telephone contact from us with information regarding orders they have placed online. They may also receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us e-mail at the above address, calling us at the above telephone number, or writing to us at the above address.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by calling us at the number provided above, e-mailing us at the above address, writing us at the above address.

Upon request we offer visitors the ability to have inaccuracies corrected in contact information, financial information, unique identifiers, transaction information, and communications that the consumer/visitor has directed to the site. Consumers can have this information corrected by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.


Contact Information

We enjoy hearing from you. If you have any comments on this or other issues concerning Coastal, visit this page for contact information.