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Home arrow DVDs arrow Human Resources arrow Customer Service
Customer Service
You do!
Who Cares? (DVD) 
You do!
Who Cares? (Government Version) (DVD) 
Have an exclusive look on 'effective' internal customer relations.
An Inside Job (DVD)
How do you serve the "king" of the corporate world?
Customer Service: The Royal Treatment (DVD) 
Behavioral dynamics for better customer service.
If Looks Could Kill: The Power Of Behavior [Revised] (DVD)
Have you heard of the customer-service tale with the mummy and the invisible man? It began one day when.....
An Invisible Man Meets The Mummy (DVD)
Have you heard of the customer-service tale with the mummy and the invisible man? It began one day when.....
An Invisible Man Meets The Mummy (Government Version) (DVD)
Got difficult and unreasonable people to deal with? Don't get mad - Get Smart!
Coping with Difficult People - Part One (DVD) 
Got difficult and unreasonable people to deal with? Don't get mad - Get Smart!
Coping with Difficult People - Part Two (DVD) 
You do have them. Your internal customers.
Customer Service: But I Don?t Have Customers! (Office Version) (DVD) 
You do have them. Your internal customers.
Customer Service: But I Don?t Have Customers! (Public Sector) (DVD) 
Cool down angry customers with this program.
Customer Service: Difficult Customer ALERT (DVD) 
Supply the service and meet the demand.
Demanding Customers (DVD)
Dealing with difficult people can be easy - with this program!
Difficult People: How to Deal with Them (DVD) 
Reel in the secrets of a fun-filled, efficient, and productive workplace.
FISH! (DVD)
Re-cast the training line with this FISH follow-up.
FISH! Sticks! (DVD)
In customer service, even the little things will go a long way.
Give 'Em the Pickle! (DVD)
In under two minutes, will your employees make, or break the organization?
How to Connect in Business in 90 Seconds or Less (DVD)
Laugh, be touched by the drama and feel the irony of this refreshing display of customer service.
Just Incredible! A Customer Service Story 2nd Edition (DVD) 
When does bureaucracy get in the way of real, honest-to-goodness service?
Other Side Of The Window (DVD)
Know what it's really like to be on the nasty end of bad customer service?
Remember Me 3rd Edition (DVD)
The essence of customer service.
So HELP Me (Employee) (DVD)
The essence of customer service.
So HELP Me (Supervisor) (DVD)
It's welcome to all, even the difficult "guest."
The Difficult Guest (DVD)
Do your 'guests' feel welcome in your organization?
The Guest (DVD)
Break down the barriers to excellent customer service.
The Secret: Customer Service Uncovered (DVD) 
Customer service is NOT skin-deep.
You've Got Customers (DVD)
 
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